Workflow automation assignment help

Introduction

Workflow automation is an approach to making the flow of tasks, documents and information across work-related activities perform independently in accordance with defined business rules.. When implemented, this type of automation should be a straightforward process that is executed on a regular basis to improve everyday productivity. Workflow automation schemes assignments are challenging to many students. At assignmentsguru we offer the best help to students be cause we understand the importance of having good grades. Our writers are the best in the industry. Do not hesitate to seek our help.

Criteria for deciding when to use workflow automation include the following:

• The task is repetitive.

• The task needs to be achieved accurately, without any chance of human error.

• A series of simple tasks can be made more efficient when automated.

Workflow automation should make it easier for an organization to streamline its workflows and identify other areas that can be automated to increase efficiency. For example, some automated workflow tasks can be managing spreadsheets or emails.

Importance of workflow automation

Automating workflows can have many advantages, including faster operations & increased efficiency & accuracy. This also happens to be the case for other improvements, such as the following…

• This emanates from increased task efficiency, allowing employees to work on other, nonautomated tasks.

• Cost savings. The savings are due to increased productivity.

• Visibility. If workflow mapping is implemented, then automation processes should be more transparent, giving an organization a top-down view of its workflows.

• Communication improvements. If visibility is increased, then communication for employees can be more accurate.

• Better customer service. This can be provided by automating responses to customer complaints, for example.

• Potential to increase customer engagement. Customers might respond quicker using automation tools.

• This can be improved because of an increased and mapped-out visibility of workflows.

• Ridding redundancies. Workflow redundancies — any task that is unnecessary — can be identified more readily.

• Improved overall end product. Human error is taken out of the equation.

• Digital workflow can be tracked. This allows an organization to review how well its business operates.

Benefits of workflow automation

Benefits of workflow automation include the following:

• reduced workflow cycles;

• less need for manual labor;

• less need for manual handling of products;

• more visibility;

• as your company becomes more scalable, it becomes easier to find as well as identify operational bottlenecks.

• improved customer satisfaction when focus is placed on customers;

• overall employee satisfaction, which eliminates the need for potentially dull, repetitive tasks;

• improvements in employee satisfaction via providing workflow analysis tools, which can include dashboards and key performance indicators (KPIs);

• better internal and external communications;

• more accountability for who is responsible for what in an organization resulting from each step in a business workflow being clearly assigned to one action

• more efficient task management, with the inclusion of dashboards, calendars and other tools that can be made available through workflow automation software tools.

Uses of workflow automation

Automation is being used in industries from retail to healthcare. It allows a product or a service to be used where it is needed, at the right time and for the optimal user experience. Here are a few examples of workflow automation across each industry:

For healthcare industries, workflow automation can be used in the automation of staff work schedules, as well as on-call rotations. Workflow automation can also be of aid in patient admission and discharge, as well as transferring patients’ electronic health records automatically.

In legal departments, workflow automation can be used to automate billing, input new client information, submit and track contract reviews, and manage case deadlines.

DevOps teams have automated their workflow to the point where it is very efficient. Examples of this are orchestration of software development pipeline, monitoring & collecting data, developing testing code, & deployment of tests & code. DevOps team’s automation can save a lot of time and effort that they can spend on other important tasks..

In finances, workflow automation can be used in changing salaries, account approvals and automating paid time off (PTO) requests. Furthermore, marketing can use workflow automation for the management of organizational brands, while sales departments can automate the approval of proposals and quotes for workflows.

In IT organizations, workflow automation can be used to aid in dealing with security incidents, service requests and in setting up new accounts.

HR can automate the scheduling of employee hours & time sheets; create new tasks for onboarding processes; and re-organize business processes to address new regulations.

In general, workflow automation can also be used to schedule the uses of specific resources, monitor access to specific rooms and areas or approve invoices.

Workflow automation steps

There are five typical steps in implementing an automated workflow. The first step is to identify repetitive tasks that could benefit from being automated. If an organization sees an area of its workflow needs some sort of improvement — whether it is due to a repetitive nature, prone to human error or has a high cost — then the organization should consider automating that task; this step requires an in-depth knowledge of business operations.

The next step is to define business goals. To do this, an organization should be able to adequately address how its business goal will be achieved through implementing workflow automation in whichever defined area. Whether or not the workflow automation process is or isn’t reaching the business goal also needs to be addressed. Ideally, the workflow discussed should be simple and can be adapted by the employees who will be using it.

The third step should be to choose the needed workflow automation software. This step requires the organization to pick which automation software they will use to help them best achieve their now-defined business goals.

The fourth step is to then train employees on how to use the new workflow automation software.

The final step is to begin measuring KPIs and changing the workflow accordingly. This step is to be taken once the new workflow is in place and running. Take the time to measure KPIs as well as providing positive feedback. Those can really help improve workflow & user experience. And, periodic measurements continuously help improve the workflow, too.

Examples of workflow automation

Even though any specific industry or department will have different needs for automation, some tasks that can be automated include the following:

• the organization of documents using whichever file-system-sharing method a team uses;

• the creation of tasks using emails, as an example;

• making invoices or other accounting- and sales-related processes;

• supporting customers through automating customer support processes, answering customer questions much faster.

Workflow engine vs. business rule engine

Workflow engine and business rule engine: these are terms that refer to different things. Workflow engines usually deal specifically with how work gets done, while business rule engines deal with the specific rules of the organization itself. It is important to note that they are not the same thing. A workflow engine is a software application or tool made to help users automate a series of tasks that make up a workflow — usually within a specific time frame. The software application that is used in workflow automation can be referred to as a workflow engine. The workflow engine helps an organization save time and effort in getting a process moving without delay.

A business rule engine, however, is used to make autonomous decisions based on rule sets. BREs operate on a set of conditions in software, which executes an app’s code if specific criteria are met. In short, BREs set criteria for how software should behave in different states. Whereas a workflow engine is operated with the goal of workflow management, a BRE doesn’t have any input on orchestrating tasks.

However, BREs operate more as a guideline for software to make specific decisions given the circumstance. Nontechnical users without much coding knowledge can use a business rule engine to change their software’s behavior based on defined business requirements.

Workflow automation vs. RPA

Conceptually, robotic process automation (RPA) is similar to workflow automation. The difference is RPA is useful for automating individual, discrete tasks, while workflow automation is useful for automating a series of interdependent tasks. Both workflow automation and RPA rely on technology to automate tasks, but workflow automation places more emphasis on communication between disparate elements of the workflow. For example, in supply chain, workflow automation software might be used to make sure the right person is notified at the right time about what work has to be next.

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