Facebook is a social media platform that has been around for more than ten years. Mark Zuckerberg started the site in 2004, and it now has over 2 billion active users. Facebook’s popularity stems from its ability to connect people with family and friends worldwide and allow businesses to advertise their products. There are many strengths and weaknesses associated with using Facebook. In this blog we will cover Facebook SWOT analysis and how you can use them for your business’ success!
What is SWOT Analysis?
SWOT analysis is a technique for identifying an organization’s strengths and weaknesses are. Strengths can be used to increase the success of your business, whereas weaknesses should be identified so they may be fixed later on. Facebook has many different features that make it easy to connect with family members or advertise products. Still, there are also drawbacks associated with using this social media site which will be discussed below!
Importance of SWOT Analysis
SWOT analysis is an important technique that allows you to examine your strengths and weaknesses. This will help you identify what needs improvement. When it comes time to promote a product on Facebook, the company won’t be wasting money by neglecting its weaknesses.
Comprehensive SWOT Analysis of Facebook
Strength
Strong brand:
As one of the largest social media sites in the world, Facebook has almost become synonymous with social networking. The company enjoys an impressive brand that is recognized by millions around the globe
Effectiveness:
There are many different ways to use Facebook for marketing purposes, and it provides a variety of features such as blogs, videos, or events which make advertising on this site quick and easy
User-friendly interface:
Aside from being popular among users because everyone knows how to navigate through these pages, there are also several third-party tools available that make managing your business profile manageable
Market dominance:
Facebook is the most popular social media site, and it has more active daily users than any other platform
Diversified portfolio:
Facebook owns four of the top ten social media sites in the world. They have Facebook, Messenger, Instagram, and WhatsApp
Loyal customer base:
More than half of the active daily users on Facebook have used it for at least five years. As a result, the customers are more loyal to Facebook than other social media sites.
Effective marketing strategy:
Facebook has an effective marketing strategy, and they are always doing things to improve their customer experience, such as making it easier for small business owners
Strong competitive advantage:
Facebook is the largest of all social media sites, and they have a loyal customer base which makes it difficult for other companies to compete with them
Weaknesses:
Privacy:
Facebook is constantly under scrutiny because of the company’s privacy policies. This social media site often shares information that users don’t want to be shared, and while this can be fixed in settings or even deleted, not everyone knows how
Lack of competition:
Even though there are many other sites where people can advertise products for free, customers still prefer to use Facebook because they know it so well. However, if a new competitor emerges with better features, then customers may flock over from Facebook
Financial struggles:
To grow its user base around the world, Facebook needs more money. One way they do this is by selling ads, but the company still isn’t profitable
Difficulty scaling:
As Facebook becomes more popular with consumers and advertisers worldwide, it will be difficult for them to scale their features. For example, if they add a new feature that requires an upgrade in programming or server space, then customers may experience difficulties using Facebook
Competition amongst social media sites:
The competition among other social media sites is increasing as well because every year, new platforms are emerging, which mean people have more options when browsing the internet
Distracted from other companies:
Facebook is so popular that it’s easy to get distracted and spend a lot more time on this site than you anticipated. Therefore, if your company has another marketing platform such as Twitter or Instagram, then there will be less attention paid to those pages
Harmful content:
It only takes one inappropriate post on an individual’s profile before it becomes viral and ruins their reputation forever. This weakness should be resolved by developing strict guidelines about what types.
Opportunities:
Easily monitored:
Facebook is a much more personal platform, and as a result, it’s easier to monitor content because you know the person behind it. They can be reported or removed before something gets out of control
In-depth advertising capabilities:
There are many different things that people want to advertise, so Facebook provides some features such as blogs, videos, or events which make this process quick and easy
Strong customer base:
If your company has an effective marketing strategy, then there will be less worry about the customers forgetting who they are since their brand is well known in society
Differentiate from other platforms:
For your business profile on Instagram to stand out among all the others then it needs new features that no one else has
Threats:
Lack of privacy and security:
There is a lot that can go wrong on Facebook because it’s so easy to share information online. Not all the users are aware of how their data is used, which means they could be in danger or have others take advantage of them
Cyberbullying:
Over half a billion people use Instagram every day, and with such an extensive user base, there will always be bullies who want to make other people feel bad about themselves for no reason at all. There need to be stronger safety measures put into place to curb this problem before it gets out of control
User overload:
In addition to not being profitable, if Facebook becomes less popular, it can shut down. This means that brands and companies would need to find another platform on which they can advertise for free
Lack of transparency:
Facebook’s privacy policies are getting more confusing with every update, so it will be challenging to figure out how the company is using data to make decisions such as what content gets promoted or not
Data breach:
If this happens, the company will be in a bad position because all of its data needs to be reviewed and fixed.
Digital tax:
Countries are starting to tax social media networks because the companies make a lot of money, but they don’t have any physical presence within that country
Censorship:
Governments can censor Facebook if there is ever an uprising or protest, which causes people to worry about what’s being said online. For example, in 2015 when Turkey blocked all social media sites for two weeks
Exposure risk:
If you post something on your profile and it gets hacked, then everyone will see it even if you delete it. These types of breaches would not happen very often, but as soon as one occurs, then its reputation will be ruined forever.
Recommendations:
Create a policy for what to do if someone posts something inappropriate
Develop stricter guidelines on the type of content that’s allowed
Allow customers to view their data so they know how it is being used and can take appropriate precautions
Train employees about cyberbullying, privacy protection, moderation: Facebook would need more moderators to make sure nothing gets out of control. They also could have training sessions in order educate people who are posting things online about all the different ways their personal information might be compromised
Review customer base periodically because there will always be new platforms emerging which mean this company needs to differentiate itself from them somehow, or else the company risks forgetting its roots
Look into developing features such as blogs, videos, events that would make advertising quick and easy
Develop a marketing strategy: Facebook needs to have more exclusive features for businesses to succeed. For example, Instagram has the stories feature, which is currently exclusive, so companies should try looking into acquiring one of these types of features
Engage with the customer base periodically through surveys or polls about their opinions on the company’s policies and what they want from it (e.g., stronger safety measures)
If you would like help doing a SWOT analysis for any company, do not hesitate to contact us. We have a team of experts who will deliver quality work at a reasonable price.